Shipping policy
Processing Time
All orders are made to order. Please allow 2-7 business days for your order to be processed and prepared for shipment before it ships.
Shipping Time
Once your order ships, delivery time depends on your location and the shipping method selected at checkout. International orders may take longer due to customs processing in your country. Exact timeframes can vary based on our fulfillment partner and shipping carrier.
Tracking
You'll receive a shipping confirmation email with tracking information as soon as your order ships.
Delays
Occasionally, factors outside our control — including high order volume, weather, or carrier delays — can affect delivery times. We appreciate your patience and will do our best to keep you updated if a delay affects your order.
Questions
If you have any questions about your shipment, contact us at ontherighttrailoutdoors@gmail.com.